Business

Deals, openings, sponsorships and results: what companies are buying, building and signing.

The entrance of The Ritz-Carlton New York, Central Park, with hotel staff at the door, luggage trolleys and a Ritz-Carlton flag

10 Customer Service Excellence Examples, With the Numbers

Ten customer service excellence examples, from Ritz-Carlton to Costco, each with what the company does and a measured result with its year.

8 min read

A long spa pool framed by palm trees and stone columns

MON 5 OCT

Marriott Spas Win 2026 World Spa Awards

Marriott International Caribbean & Latin America has won four honours at the 2026 World Spa Awards across regional destinations.

1 min read

THIS WEEK

Marissa Cwik

MON 5 OCT

BAL Expands Denver Immigration Team With Marissa Cwik

BAL expands its Denver team with Marissa Cwik, strengthening corporate immigration advice across the Rocky Mountain Region.

2 min read

Two men talk on phones in an office filled with shelves of labelled boxes.

MON 5 OCT

The Poisoner Tour Reaches Kalamazoo And Detroit

The Poisoner brings its national tour to Kalamazoo and Detroit with performances and water justice talkbacks in October.

2 min read

Four people preparing vegetables in a commercial kitchen.

MON 5 OCT

Chipotle Records Vegetable Orchestra Song

Chipotle From Ground to Sound was recorded at Abbey Road Studios by the London Vegetable Orchestra using instruments made from fresh vegetables.

2 min read

A red telephone beside a roll of toilet paper on a wooden table.

MON 5 OCT

LUXE Bidet Takes Toilet Paper Breakup Campaign to Bars

LUXE Bidet toilet paper campaign reaches bars in New York and Southern California as the brand promotes bidet washing.

1 min read

Colorado Avalanche players celebrate beside a KeyBank advertisement.

MON 5 OCT

KeyBank Extends Colorado Avalanche Partnership

KeyBank Colorado Avalanche partnership renewal gives the bank official retail bank status and introduces the KeyBank Ice Deck.

2 min read

A sunny-side-up egg in a frying pan on a stovetop, with a spatula underneath.

MON 5 OCT

ProClad Launches Hybrid 2.0 Cookware

ProClad Hybrid 2.0 Pan launches with titanium-reinforced ceramic nonstick, PFAS-free certification and prices starting at $109.

1 min read

A warm lobby with armchairs, fireplace, wall-mounted television and security monitors

MON 5 OCT

Abilene Self Storage Asset Offered for Acquisition

Abilene self-storage asset Spare Feet Self Storage is offered for acquisition, with offers due by 14 October 2026.

1 min read

LAST WEEK

A peanut-shaped Planters camper van parked on a grassy field beneath trees

TUE 29 SEP

Planters Opens Applications for 2027 Peanutters

PLANTERS® Peanutter applications are open until 1 November 2026 for three graduates to travel the US in the NUTmobile from June 2027.

1 min read

India banks chart ranking customer experience across churning, leading, lagging and plateauing quadrants.

MON 28 SEP

Forrester Charts Experience Gap Among Indian Banks

Forrester India Banking Total Experience Score rankings show modest gains and employee experience gaps across nine banks.

2 min read

WEEK OF 21 SEPTEMBER

Four volunteers in red Grainger shirts stand behind red buckets under a tent.

THU 24 SEP

Grainger Assembles 4,000 Disaster Relief Kits

Grainger Bucket Build assembled more than 4,000 disaster relief kits with ToolBank USA and YouthBuild students in Illinois.

2 min read

Cover of Ventura County nonprofit sector report with children in safety vests playing outdoors.

WED 23 SEP

Ventura Nonprofit Report Finds Resource Gap

Ventura County Nonprofit Sector Report finds nonprofits generated $3.6 billion in 2024 while facing funding and operating deficits.

2 min read

WEEK OF 14 SEPTEMBER

Five pontoon boats cruising across open water in formation.

FRI 18 SEP

Bennington Marks 30 Years With 2027 Pontoon Range

Bennington 2027 pontoon lineup marks 30 years with anniversary models, a redesigned R Series and up to 1,000 horsepower.

3 min read

A brightly lit cruise ship sails past container ships and cranes at a harbor at sunset.

TUE 15 SEP

Ho Chi Minh City Backs Port Cooperation Forum

Ho Chi Minh City Friendship Dialogue backs a proposed multilateral seaport cooperation forum and supports international investment links.

2 min read

Nine people stand at an LNG sale and purchase agreement signing ceremony.

MON 14 SEP

METLEN Secures Five Year PETRONAS LNG Supply

METLEN and PETRONAS have agreed a five-year LNG supply deal for Greece, covering six cargoes annually from 2027.

2 min read

WEEK OF 7 SEPTEMBER

Business leaders seated around a conference table beneath a screen reading “Think GCC Think U.P.”

THU 10 SEP

Uttar Pradesh Advances GCC Agenda at Zinnov Confluence

Uttar Pradesh GCC growth agenda took centre stage at Zinnov Confluence 2026, bringing enterprise requirements into direct dialogue.

2 min read

A mechanic wearing safety glasses and gloves writes on a clipboard beside an open engine compartment.

THU 10 SEP

PowerChampions Founder To Address EGSA Conference

PowerChampions founder Ashish Achlerkar will speak at the 2026 EGSA Fall Conference on people-centred critical power growth.

2 min read

Tall glass high-rise tower lit by golden sunlight above surrounding city buildings.

THU 10 SEP

Starlight Closes £680m UK Build To Rent Fund

Starlight UK BTR Fund II closes with £680 million in commitments to support more than 6,000 rental homes across the UK.

2 min read

Office training room with long desks, black chairs, hanging plants and Bali-themed wall art.

THU 10 SEP

transcosmos Opens Seventh Indonesia Site in Bali

transcosmos opens CX Square Park23 Bali, its seventh operation site in Indonesia, to provide multilingual CX services.

1 min read

XCMG Construction Machinery 2026 half-year report infographic with revenue, profit, investment and dividend figures.

WED 9 SEP

XCMG Reports 11.75% H1 Revenue Growth

XCMG Machinery reports 11.75% H1 2026 revenue growth, with overseas revenue exceeding half of total revenue for the first time.

1 min read

Two men hold red contract folders with six colleagues at a signing ceremony.

TUE 8 SEP

i2Cool Raises Series B Funding for Global Growth

i2Cool Series B funding will support nanoparticle production, technology development and international commercial expansion.

3 min read